Frequently asked questions

Why have I not heard of you before?
We advertise very little, hoping that a big proportion of our business will come from the referrals of our satisfied customers. This means we can spend more time focusing on delivering a great service, and less time on deciding where we should advertise, it also helps us to keep down the costs. Please bear this in mind when you use us - the success of our business relies on word-of-mouth, so please pass on the word.

What is your callout charge?
We do not have any callout charges.

How much does your service cost?
You can call us on 0800 9554424 or 07989 969122 or by email for an estimate, but we aim to give you a better deal than a specialist tradesmen.

Does this include materials?
Some customers use us purely as a labour service, providing their own materials if needed, or we are just as happy to supply all the materials needed.

Do you do free estimates?
Yes- all estimates are free.

How quickly can you come out?
We are not really an emergency service - most of the work we do is booked in advance, but we can often squeeze jobs in on the same or next day so it is worth calling to check availability.

Do you offer a 24hr service?
No - usual hours are 9am to 5pm Monday to Friday. We can do jobs outside these hours or in the evening or weekend by special arrangement.

Do you have any CORGI registered engineers?
No. We are general handymen, who do a wide range of jobs, but we are not CORGI registered, and we don't work with gas.

Will I have to wait in all day for your handyman to show up?
No - we give a specific time at which we aim to arrive. We are nearly always bang on time, but sometimes (particularly towards the end of the day) we might be a little late, but we will always call you in advance to give you a revised estimated arrival time. If you don't wish to take time off work, we can collect your keys in advance or from your workplace, do the work and then return your keys to you later in the day.

How big a job can you take on?
Generally jobs range from ½ an hour to a couple of days but we do sometimes do larger jobs lasting several days or more.

What areas do you cover? We cover all areas shown on this area map....

How can I pay?
We accept cash or cheque (with cheque guarantee card)